Return Policy

Returns within 30 Days

If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified, and is complete, you may return all or part of the order to receive a full refund for the original purchase price of the product.

Returns within 30 to 90 Days

Returns due to ordered wrong or no longer needed, unused and still in original packaging, that are not at fault of the seller, are subject to a 15% restock fee and return shipment paid by the buyer. The restock fee can be waived for store credit. Opened or used items are subject to a 25% restocking fee.

Returns due to product issues, fitment errors, damaged, not as described, or other reasons where the description and fitment does not match what was inputted will be covered by the seller. We will provide a return label to get the product back to refund or exchange.

After 90 days

No returns will be accepted after 90 days.

Your original shipping, return shipping, and handling costs are non-refundable and are at your expense. We are not responsible for lost or damaged return shipments. We recommend you purchase shipping insurance to cover any shipping claims.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to:

Transit Offroad Returns
930 N Amelia Ave
San Dimas, CA 91773

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.